Ways you're screwing up your casino offers and not even knowing it!

Everyone makes mistakes, some cost more than others, especially when it comes to . Most players are usually aware of what they’re doing during an offer but sometimes we all miss something. It could be as simple as a typo in your email address or not reading the terms carefully enough.

Over the years I’ve come across numerous ways that players ‘cocked it up’ when trying to claim their bonuses so I thought I’d share my knowledge with you today. If you want to make sure you’re claiming your next bonus without any issues then just read on below.

You Don’t Meet The Eligibility Requirements

Every bonus has eligibility requirements and this might sound silly but believe it or not I’ve seen people try to claim bonuses that their accounts aren’t even eligible to receive. One common mistake here is players who have already claimed a welcome bonus attempting to claim another one. Most casinos will only allow you to have one active bonus at a time so attempting to claim another will get you nowhere fast. Another thing to check is whether the bonus requires you to opt-in since not all do. Some bonuses will automatically give you the bonus when you deposit while others require you to go into your account section and manually select the deal before depositing. Failing to do this will see your deposit go unfeted so always double check what method you need to use to activate the offer.

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Typing Errors In Your Personal/Payment Details

We’ve all done it, your finger slips on the keyboard and suddenly your email address has an extra space at the end or you’ve typed in gmail.com instead of googlemail.com. These mistakes may seem trivial but trust me they can cause big problems. If there is an issue with your account the casino will use the email address you registered with to contact you so if you’ve got this wrong you may never know there’s a problem. Likewise if there is a problem with your bonus the casino will attempt to contact you using this email so again, a big problem. It isn’t just your email address you need to worry about either, make sure your name, date of birth and any other personal information you supply during sign up is correct. Bonuses will often be awarded based on who the player is so if any of these details are incorrect you won’t receive the deal. Finally take a close look at the details you enter when making a payment. This might be as simple as getting your credit card number wrong or entering an incorrect mobile number (if using a pay by phone option). Either way if there’s an issue with your payment the casino will contact you so you need to make sure your details are correct.

Depositing Less Than the Minimum Amount

This should be an easy one to get right but players still manage to stuff it up regularly. Basically if you deposit less than the minimum amount required by the bonus you won’t be eligible to receive it, it’s really as simple as that. Now each bonus will be different so you need to check how much you need to deposit to opt-in but generally the minimum deposit is around $10 so there’s no excuse to get this wrong. If you really can’t afford to deposit the minimum amount then quite frankly you probably shouldn’t be playing at the casino in question.

Depositing More Than the Maximum Amount

The maximum deposit amount is the most that the casino will contribute towards the bonus, anything deposited over this amount will not be eligible for the offer. For example if the max deposit amount is $200 and you deposit $400 then only the first $200 will receive the bonus. This may seem obvious but think about it, would you remember exactly what the max deposit amount was for every single bonus you’ve ever signed up to? Exactly. Just print out this page and have it near your computer the next time you make a deposit!

Depositing via an Excluded Payment Method

This is another common mistake among players. Sometimes casinos will exclude certain payment methods from receiving a bonus. The most common ones you’ll see excluded are Skrill and Neteller, mainly because they have a high volume of abuse with bonus offers. If you deposit using an excluded payment method you will not be eligible to receive the bonus, it’s as simple as that. If you really want to claim the offer either register a new payment method with the casino or use an alternative method such as bank transfer or a voucher payment like Paysafecard.

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Not Understanding How the Wagering Works

Wagering is one of the biggest obstacles for most players, it’s complicated and confusing but unfortunately it’s part and parcel of taking an online casino bonus. There are three key areas that you need to understand when it comes to wagering; game contributions, the wagering requirement and the time limit. I’m going to explain each of these individually so you can better understand them.

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Game Contributions

Not all games contribute towards the wagering of a bonus. Slots almost always contribute 100% but the moment you start playing table games things change dramatically. It wouldn’t be unreasonable to suggest that blackjack carries a game contribution of around 10% to 20% so you would need to wager 5 to 10 times as much playing blackjack compared to slots to meet the playthrough. Some casinos are stricter than others, some may exclude table games altogether and stick all the live dealer games, plus a few others in there for good measure. My advice here is if blackjack is your game of choice, find a bonus deal that caters to players who want to clear their bonuses playing blackjack. They exist, you just need to look harder for them.

Wagering Requirement

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The wagering requirement refers to how much you need to wager to play through the bonus. For example a $10 bonus with 35x wagering would mean you need to wager $350 before you could withdraw ($10 X 35 = $350). Different casinos will have different wagering requirements so once again you need to check what you’re signing up for. One final point to note here is that the wagering requirement is almost always higher than the advertised requirement. This is because the term “wagering requirement” includes a bonus and a deposit amount. Let me show you what I mean.

You deposit $100 and receive a $100 bonus meaning you have $200 to play with. Let’s also say the wagering is 35x. 35 x $200 is $7,000. That seems like the wagering requirement right? Wrong. The wagering requirement includes the deposit bonus amount so you now need to multiply the deposit amount and the bonus amount by the wagering requirement. So 35 x $100 is $3,500 and 35 x $100 is $3,500, add these two numbers together and you get $7,000. Got it? Deposit X 35 + Bonus X 35 = Total Wagering Required.

Time Limits

Most bonuses will come with a time limit attached. This basically means you have a set period of time to meet the wagering requirements before the bonus expires. Each casino will vary on how they display their time limits. Some will simply state how many days you have before the bonus expires while others will break it down into phases. For example a $100 bonus with 30 day expiry and 10 day phasing might look like this:

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  • Day 1 – 10% bonus balance available, 300 days to withdraw, $10 wagering requirement Phased
  • Day 2 – 20% bonus balance available, 300 days to withdraw, $20 wagering requirement Phased
  • Day 3 – 30% bonus balance available, 300 days to withdraw, $30 waggering requirement Phased
  • And so on …………..Until
  • Day 30 – 100% bonus balance available, 30 days to withdraw, $3,500 wagering requirement Unphased

So on the first three days of having the bonus you can withdraw up to 10%, 20% and 30% of the balance at any time but you will forfeit the remainder of the bonus should you withdraw. On day 30 all of the bonus is available to withdrawal should you choose to. One final point to mention here is the difference between phased and unphased wagering. During the phased period you will only need to wage the relative percentage of the bonus, so in the above example you would need to wage $10 on day 1, $20 on day 2 and $30 on day 3 and so on. Once you get to the unphased period on day 30 you will need to have wagered a total of $3,500 as outlined above.

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Withdrawing Funds Before Completing the Wagering

If you look at points number 3 and 6 you’ll see why this is a big no, pretty self explanatory here right?! If you withdraw funds before completing the wagering requirements you will forfeit the bonus and any winnings derived from it.

Enrolling Into More Than One Bonus at a Time

Most casinos will only allow you to have one active bonus at a time. Attempting to enrol into another bonus while you already have one live will result in both bonuses being forfeited. Casinos consider a bonus as soon as you deposit, often you will see a pop up confirming you have opted in to the bonus. From this point you cannot enrol into another until the current one is complete.

Ways You're Screwing Up Your Casino Offers and Not Even Knowing It!

Not Reading the Full Terms and Conditions

I saved the worst ‘til last because this is actually the biggest mistake that players make when claiming a . Now let’s be honest here, nobody reads terms and conditions, not for products we buy or bonuses we claim online. I get it, they are boring, long winded and contain jargon that puts most people to sleep but hear me out. Every set of terms and conditions is different but trust me there is ALWAYS something unique or quirky to each offer. Maybe one says you can’t win certain categories of games, maybe one states that only players depositing $50 or more are eligible, maybe one has a lower playthrough than other. Unless you read the terms how are you supposed to know?! Always, always, always read the full terms and conditions of an offer before you accept it. If push comes to shove and you don’t want to read through pages and pages of text then at least run your mouse over the words and speed read. Anything is better than nothing right?! You might be surprised at what you find.

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As I mentioned above every casino and every bonus is different so the key is to read the terms relevant to that offer. Casinos will often list FAQ’s relating to the bonus so make sure you take the time to read those too. A lot of the time casinos will list common mistakes or problems players face so it’s well worth familiarizing yourself with these.

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I’ve been working in the casino industry for nearly 20 years and even I made some of these mistakes when I first started playing. Fortunately back in the day the offers weren’t anywhere near as complicated as they are now! To be honest I’m actually shocked that casinos don’t make it easier for players to claim offers, after all wouldn’t you agree it would reduce the amount of issues and queries if people couldn’t stuff it up in the first place?! Anyway, let this old dog teach its tricks to the young pups out there and learn from my past mistakes. Read those terms and conditions, it could save you a ton of grief further down the road.